Terms and Conditions
General terms and conditions Webshop
Introduction
Below you will find our General Terms and Conditions. These always apply when you use or place an order via our Website. The General Terms and Conditions contain important information for you as a buyer. Therefore, read this carefully. We also recommend that you save or print these conditions so that you can read them again at a later time.
Article 1. Definitions
1.1. RaceRevolution: located in Asten and registered with the Chamber of Commerce under registration number 93593678, trading under the name RaceRevolution.
1.2. Website: the RaceRevolution website, accessible via https://racerevolutionshop.com and all associated subdomains.
1.3. Customer: the customer who, whether or not acting in the exercise of a profession or business, enters into an Agreement with RaceRevolution and/or has registered on the Website.
1.4. Agreement: any arrangement or agreement between RaceRevolution and the Customer, of which the General Terms and Conditions form an integral part.
1.5. General Terms and Conditions: these General Terms and Conditions.
Article 2. Applicability of General Terms and Conditions
2.1. The General Terms and Conditions apply to all offers, Agreements and deliveries from RaceRevolution, unless expressly agreed otherwise in writing.
2.2. If the Customer includes provisions or conditions in his order, confirmation or communication implying acceptance that deviate from or do not appear in the General Terms and Conditions, these are only binding for RaceRevolution if and insofar as they have been expressly accepted in writing by RaceRevolution.
2.3. In the event that specific product or service conditions apply in addition to these General Terms and Conditions, those conditions also apply, but in the event of conflicting conditions, the Customer can always rely on the applicable provision that is most favorable to him.
Article 3. Prices and information
3.1. All prices stated on the Website and in other materials originating from RaceRevolution include VAT and, unless stated otherwise on the Website, other levies imposed by the government.
3.2. If shipping costs are charged, this will be stated clearly in a timely manner before concluding the Agreement. In addition, these costs will be shown separately in the ordering process.
3.3. The content of the Website has been compiled with the greatest care. However, RaceRevolution cannot guarantee that all information on the Website is correct and complete at all times. All prices and other information on the Website and in other materials from RaceRevolution are therefore subject to obvious programming and typing errors.
3.4. RaceRevolution cannot be held responsible for (colour) deviations due to screen quality.
3.5 Customs Fees and Import Duties
For orders shipped to countries outside the European Union (EU) or to countries with local import regulations, customs fees, import duties, taxes, or other charges may be imposed by local customs authorities. These costs are not included in the total price displayed during checkout. Any customs fees, import duties, and taxes are the sole responsibility of the customer. Customs policies vary by country, and we recommend that customers contact their local customs office for more information before placing an order.
Article 4. Establishment of Agreement
4.1. The Agreement is concluded at the time of acceptance by the Customer of RaceRevolution's offer and compliance with the conditions set by RaceRevolution.
4.2. If the Customer has accepted the offer electronically, RaceRevolution will immediately confirm receipt of the acceptance of the offer electronically. As long as receipt of this acceptance has not been confirmed, the Customer has the option to terminate the Agreement.
4.3. If it appears that incorrect information has been provided by the Customer when accepting or otherwise entering into the Agreement, RaceRevolution has the right to only fulfill its obligation after the correct information has been received.
4.4. RaceRevolution can inform itself within legal frameworks whether the Customer can meet its payment obligations, but also of all facts and factors that are important for a responsible conclusion of the Agreement. If, based on this investigation, RaceRevolution has good reasons not to enter into the Agreement, it is entitled to refuse an order or request with reasons or to attach special conditions to the execution, such as advance payment.
Article 5. Registration
5.1. To make optimal use of the Website, the Customer can register via the registration form/account login option on the Website.
5.2. During the registration procedure The Customer will require a username and password with which he can log in to the Website after registration. The Customer is responsible for choosing a sufficiently reliable password.
5.3. Customer must keep his login details, username and password strictly confidential. RaceRevolution is not liable for misuse of the login details and may always assume that a Customer who registers on the Website is actually that Customer. Everything that happens via the Customer's account falls under the responsibility and risk of the Customer.
5.4. If the Customer knows or suspects that his login details have come into the hands of unauthorized persons, he must change his password as soon as possible and/or notify RaceRevolution so that RaceRevolution can take appropriate measures.
Article 6. Execution of Agreement
6.1. As soon as the order has been received by RaceRevolution, RaceRevolution will send the products as soon as possible in accordance with the provisions of paragraph 3 of this Article.
6.2. RaceRevolution is entitled to engage third parties to perform the obligations arising from the Agreement.
6.3. The delivery time is in principle: Expected delivery time: 2-5 working days within the Netherlands, 5-10 working days within Europe. The method of delivery can take place in different ways and is at the discretion of RaceRevolution.
6.4. If RaceRevolution cannot deliver the products within the agreed period, it will notify the Customer. In that case, the Customer can agree to a new delivery date or he will have the option to terminate the Agreement free of charge.
6.5. RaceRevolution advises the Customer to inspect the delivered products and to report any defects found within a reasonable time, preferably in writing. See further the Article regarding warranty and conformity.
6.6. As soon as the products to be delivered have been delivered to the specified delivery address, the risk as regards these products passes to the Customer. If expressly agreed otherwise, the risk will pass to the Customer earlier. If the Customer decides to collect the products, the risk passes upon transfer of the products.
6.7. RaceRevolution is entitled to deliver a similar product of similar quality to the ordered product, if the ordered product is no longer available. The Customer is then entitled to terminate the Agreement free of charge and return the product free of charge.
Article 7. Right of withdrawal
7.1. This article only applies to the Customer who is a natural person who is not acting in the exercise of his profession or business.
7.2. Customer has the right to terminate the distance contract with RaceRevolution within 30 days of receipt of the product, without giving reasons, free of charge.
7.3. The period commences on the day after the Customer, or a third party designated in advance by him, who is not the carrier, has received the product, or:
· if the Customer has ordered multiple products in the same order: the day on which the Customer, or a third party designated by him, received the last product;
· if the delivery of a product consists of several shipments or parts: the day on which the Customer, or a third party designated by him, has received the last shipment or part;
· in the case of Agreements for regular delivery of products during a certain period: the day on which the Customer, or a third party designated by him, received the first product.
7.4. The customer must bear the return costs himself. If these costs are higher than the regular postal rate, RaceRevolution will provide an estimate of these costs. The shipping costs incurred by the Customer when purchasing the product are not included in the return costs and remain at the Customer's own expense.
7.5. Within the withdrawal period referred to in paragraph 1, the Customer will handle the product and packaging with care. Customer will only open the packaging and use the product only to the extent necessary to verify the nature, characteristics and operation of products. The basic principle here is that this inspection may not go further than what the Customer could do in a physical store.
7.6. Customer is only liable for depreciation of the product that is the result of handling the product that goes beyond what is permitted in the previous paragraph.
7.7. Customer can terminate the Agreement in accordance withcancel the period stated in paragraph 1 of this Article by sending the model withdrawal form (digital) to RaceRevolution, or otherwise unambiguously inform RaceRevolution that he renounces the purchase. In the event of a digital notification, RaceRevolution confirms receipt of that notification. After cancellation, the Customer still has 14 days to return the product. It is also possible to immediately return the product within the cooling-off period stated in paragraph 1 of this Article, provided that the model withdrawal form or other unambiguous statement for withdrawal is enclosed.
Products can be returned to:
RaceRevolution
Thyme 62
5722 AB, Asten
7.8. Amounts already paid (in advance) by the Customer will be refunded to the Customer as soon as possible, but no later than 14 days after termination of the Agreement, in the same manner as the Customer paid for the order. If the Customer has opted for a more expensive method of delivery than the cheapest standard delivery, RaceRevolution does not have to reimburse the additional costs for the more expensive method. Unless RaceRevolution offers to collect the product itself, RaceRevolution may wait with reimbursement until RaceRevolution has received the product or until the Customer demonstrates that he has returned the product, whichever is the earlier.
7.9. Information about whether or not the right of withdrawal applies and any desired procedure is clearly stated on the Website in a timely manner before concluding the Agreement.
Article 8. Business right of return
8.1. The previous article regarding the right of withdrawal applies mutatis mutandis to business orders, except that:
· Business Customer must terminate the Agreement with RaceRevolution within 30 days of receipt of the product.
· Business Customer will only receive the purchase price back after receipt of the return by RaceRevolution. The customer is responsible for the return and for the costs of returning.
· Amounts already paid (in advance) by the Business Customer will be refunded as soon as possible, but no later than 30 days after termination of the Agreement and receipt of the returns by RaceRevolution.
Article 9. Payment
9.1. Customer must make payments to RaceRevolution according to the payment methods indicated in the ordering procedure and possibly on the Website. RaceRevolution is free in its choice of payment methods and these may also change from time to time. In case of payment after delivery, the Customer has a payment term of 14 days starting on the day after delivery.
9.2. If the Customer does not meet his payment obligation(s) on time, after RaceRevolution has informed him of the late payment and RaceRevolution has granted the Customer a period of 14 days to still meet his payment obligations, after the failure of payment within this 14-day period, statutory interest will be owed on the amount still owed and RaceRevolution is entitled to charge the extrajudicial collection costs incurred by it. These collection costs amount to a maximum of: 15% on outstanding amounts up to € 2,500; 10% on the next € 2,500 and 5% on the next € 5,000, with a minimum of € 40. RaceRevolution may deviate from the stated amounts and percentages for the benefit of the Customer.
Article 10. Warranty and conformity
10.1. This article only applies if there is a Customer who is not acting in the exercise of his profession or business. If RaceRevolution gives a separate warranty on the products, this applies to all types of Customers, without prejudice to the just stated.
10.2. RaceRevolution guarantees that the products comply with the Agreement, the specifications stated in the offer, the reasonable requirements of reliability and/or usability and the legal provisions and/or government regulations in force on the date of the conclusion of the Agreement. If specifically agreed, RaceRevolution also guarantees that the product is suitable for other than normal use.
10.3. A warranty provided by RaceRevolution, manufacturer or importer does not affect the legal rights and claims that the Customer already has and can invoke under the Agreement.
10.4. If the delivered product does not comply with the Agreement, the Customer must report the defect by contacting RaceRevolution within 48 hours of receipt.
10.5. If RaceRevolution accepts the complaintnd, the relevant products will be repaired, replaced or reimbursed after consultation with the Customer. The maximum compensation, taking into account the Article regarding liability, is equal to the price paid by the Customer for the product.
Article 11. Guarantee for business purchases
11.1. RaceRevolution guarantees that the products comply with the Agreement, the specifications stated in the offer, the reasonable requirements of reliability and/or usability and the legal provisions and/or government regulations in force on the date of the conclusion of the Agreement. If specifically agreed, RaceRevolution also guarantees that the product is suitable for other than normal use. Otherwise, the product is suitable for normal use.
11.2. If the delivered product does not comply with the Agreement, the Customer must report the defect by contacting RaceRevolution within 48 hours of receipt.
11.3. If RaceRevolution considers the complaint to be justified, the relevant products will be repaired, replaced or (partially) reimbursed after consultation with the Customer.
Article 12. Complaints procedure
12.1. If the Customer has a complaint about a product (in accordance with Article regarding warranty and conformity) and/or about other aspects of RaceRevolution's services, he can submit a complaint to RaceRevolution by telephone, e-mail or post. See the contact details at the bottom of the General Terms and Conditions.
12.2. RaceRevolution will provide the Customer with a response to his complaint as soon as possible, but in any case within 14 days of receipt of the complaint. If it is not yet possible to provide a substantive or definitive response, RaceRevolution will confirm the complaint within 14 days of receipt of the complaint and give an indication of the period within which it expects to provide a substantive or definitive response to the complaint. from Customer.
12.3. Customer who is not acting in the exercise of his profession or business can also submit a complaint via the European dispute resolution platform, accessible via http://ec.europa.eu/odr/.
Article 13. Liability
13.1. This Article only applies if the Customer is a natural person or legal entity acting in the exercise of his profession or business.
13.2. RaceRevolution's total liability to the Customer due to attributable failure to comply with the Agreement is limited to reimbursement of a maximum of the amount of the price stipulated for that Agreement (including VAT).
13.3. RaceRevolution's liability towards the Customer for indirect damage, including in any case - but expressly not limited to - consequential damage, lost profits, lost savings, loss of data and damage due to business stagnation, is excluded.
13.4. Apart from the cases mentioned in the previous two paragraphs of this Article, RaceRevolution has no liability towards the Customer for compensation, regardless of the grounds on which an action for compensation would be based. However, the limitations mentioned in this Article will lapse if and insofar as damage is the result of intent or gross negligence on the part of RaceRevolution.
13.5. RaceRevolution's liability towards the Customer due to an attributable shortcoming in the performance of an Agreement only arises if the Customer immediately and properly gives notice of default to RaceRevolution in writing, setting a reasonable period to remedy the shortcoming, and RaceRevolution also continues to fulfill its obligations after that period. continues to fall short. The notice of default must contain as detailed a description as possible of the shortcoming, so that RaceRevolution is able to respond adequately.
13.6. The condition for the existence of any right to compensation is that the Customer reports the damage in writing to RaceRevolution as soon as possible, but no later than within 30 days after it occurred.
13.7. In the event of force majeure, RaceRevolution is not obliged to compensate the Customer for any damage caused as a result.
Article 14. Retention of title for Business Purchases
14.1. All delivered goods remain the property of RaceRevolution until all claims that RaceRevolution has on the Business Customer (including any related (collection) costs and interest) have been paid in full.
14.2. Before the transfer of ownership referred to above, the Business Customer is not entitled to use these items other than in accordance with his normal business and normal operationsmood of the goods, to sell, deliver or otherwise dispose of them. In addition, the Business Customer is not permitted to pledge these items or grant any other right to them to third parties as long as the ownership of these items has not been transferred to the Business Customer.
14.3. The Business Customer is obliged to store the goods delivered under retention of title carefully and as recognizable property of RaceRevolution.
14.4. RaceRevolution is entitled to take back the goods that have been delivered under retention of title and are still present with the buyer if the Business Customer does not ensure timely payment of the invoices or is or is likely to have payment difficulties.
14.5. Business Customer will at all times grant RaceRevolution free access to its goods for the purpose of inspection and/or the exercise of RaceRevolution's rights.
Article 15. Personal data
15.1. RaceRevolution processes the Customer's personal data in accordance with the privacy statement. This can be found here: https://racerevolutionshop.com/policies/privacy-policy
Article 16. Final provisions
16.1. Dutch law applies to the Agreement.
16.2. Unless otherwise prescribed by mandatory law, all disputes that may arise as a result of the Agreement will be submitted to the competent Dutch court in the district where RaceRevolution is located.
16.3. If a provision in these General Terms and Conditions proves to be invalid, this will not affect the validity of the entire General Terms and Conditions. In that case, the parties will establish a new provision(s) to replace it, which will reflect the intention of the original provision as much as legally possible.
16.4. In these General Terms and Conditions, "written" also includes communication by e-mail and fax, provided that the identity of the sender and the integrity of the e-mail are sufficiently established.
Contact details
If you have any questions, complaints or comments after reading these General Terms and Conditions, please feel free to contact us in writing or by e-mail.
RaceRevolution
Thyme 62
5722 AB, Asten
Phone: 0622528858
Email: info@racerevolutionshop.com
Chamber of Commerce number: 93593678
VAT number: NL005038690B42
