Privacy and Cookie Policy of RaceRevolution
June 1, 2024
Your privacy is very important to RaceRevolution. Therefore, we comply with relevant privacy laws and regulations, including the General Data Protection Regulation (GDPR). This means that we:
• Clearly state our purposes before processing your personal data through this privacy policy;
• Store as little personal data as possible and only the data necessary for our purposes;
• Explicitly ask for permission to process your personal data if consent is required;
• Take necessary security measures to protect your personal data and impose these obligations on parties processing personal data on our behalf;
• Respect your rights, such as the right to access, correct, or delete your personal data processed by us.
Your data is safe with us, and we will always handle it responsibly. In this privacy statement, we explain what we do with the information we learn about you on our website https://racerevolutionshop.com/.
If you have any questions or want to know exactly what data we have on you, please contact RaceRevolution.
Your Account
In certain parts of our online store, you need to register. You must provide information about yourself and choose a username. We create an account for you, which you can log into with this username and a self-chosen password. For this, we use your:
• Name and address details;
• Telephone number;
• Billing address;
• Email address.
We need this information due to the contract we make with you. We store this information for up to three months after you delete your account. We keep this information so that you do not need to re-enter it in the online store and so that we can contact you more easily if necessary. You can change information via your account whenever you wish.
Order Processing
When you place an order with us, we use your personal data to process it properly. We may share your personal data with our delivery service to have the order delivered to you. We also receive information about your payment from your bank or credit card company. For this, we use your:
• Name and address details;
• Telephone number;
• Billing address;
• Email address;
• Payment details;
• Date of birth;
• IP address.
We need this information due to the contract we make with you. We keep this information until your order is completed. Certain customer data will be retained longer due to legal tax obligations.
Providing Data to Third Parties
We work with certain companies that may receive the above-mentioned personal data from us.
For handling orders, we work with:
• Our payment provider Mollie;
• Our postal company PostNL.
Reviews
WebwinkelKeur
Trustpilot
We collect reviews via the WebwinkelKeur and Trustpilot platforms. If you leave a review via WebwinkelKeur and/or Trustpilot, you are required to provide your name and email address. WebwinkelKeur and Trustpilot share this information with us, so we can link the review to your order. WebwinkelKeur and Trustpilot also publish your name on their website. In some cases, WebwinkelKeur or Trustpilot may contact you for an explanation of your review. If we invite you to leave a review, we share your name and email address with WebwinkelKeur or Trustpilot solely to invite you to leave a review. WebwinkelKeur and Trustpilot have taken technical and organizational measures to protect your personal data. WebwinkelKeur and Trustpilot reserve the right to engage third parties for providing their services, to which we have given our consent. All safeguards regarding the protection of your personal data mentioned above also apply to parts of the service for which WebwinkelKeur and/or Trustpilot engage third parties.
Sending Newsletters
We have a newsletter, and you will only be added to the subscriber list with your consent. The newsletter contains news, tips, and information about our products and services. For this, we use your:
• Name and address details;
• Email address.
We do this based on your consent. We keep this information until you unsubscribe.
The newsletter is sent monthly by email. Its content includes:
• Marketing, webshop information.
You can unsubscribe from the newsletter at any time. Each newsletter contains an unsubscribe link.
Portal Access
Through our portal, you gain access to a management environment where you can set, provide, and modify settings for the online store. We keep track of what you have done and when, as proof. For this, we use your:
• Name and address details;
• Billing address;
• Email address.
We do this based on your consent. We keep this information until the end of the service to you.
Contact Form
With the contact form, you can ask us questions or make requests. For this, we use your:
• Name and address details;
• Telephone number;
• Email address.
We need this information due to the contract we make with you. We store this information until we are certain you are satisfied with our response.
Statistics and Profiling
We keep statistics on the use of our online store. We use these statistics to improve our online store, showing only relevant information. We may combine your personal data to learn more about you. We will, of course, respect your privacy at all times. If you do not want this, you can always let us know. For this, we use your:
• Name and address details;
• Telephone number;
• Billing address;
• Email address;
• IP address.
We have a legitimate interest in doing this. We keep this information for three months.
Advertising
We would like to send you advertising about offers and new products or services. We do this:
• By email;
• Via social media.
You can object to this advertising at any time. Every email contains an unsubscribe link. You can also communicate this through your account or the portal.
Location Data
Sometimes, it is necessary for our online store https://racerevolutionshop.com/ to know where you are located. We ask separately if we may know this information, and only if you give consent will we receive this information.
For this service, we use the navigation and location software on your phone, tablet, or computer. We have no control over what the makers of this software (such as Google or Apple) do with this data. Always read their privacy statements as well.
Disclosure to Other Companies or Institutions
With the exception of the parties necessary to provide the services mentioned above, we do not give your personal data to other companies or institutions, except if legally required to do so (for example, if the police demand it in case of a suspected crime).
Statistics
We keep statistics on the use of our online store.
Our online store includes social media buttons. The administrators of these services collect your personal data through them.
Cookies
Our online store uses cookies. Cookies are small files in which we can store information, so you do not have to enter it repeatedly. We can also see when you visit us again.
You can disable the use of cookies through your browser, but some parts of our online store may not function properly as a result.
We have agreements with other companies that place cookies about the use of cookies. However, we do not have full control over what they do with the cookies themselves. Always read their privacy statements as well.
Google Analytics
We use Google Analytics to track how visitors use our online store. We have a processor agreement with Google, which includes strict agreements about what they can track. We have not allowed Google to use the obtained Analytics information for other Google services. We do not anonymize the IP addresses for Google.
Security
Security of personal data is very important to us. To protect your privacy, we take the following measures:
• Access to personal data is protected by a username and password;
• We use secure connections (Secure Sockets Layer or SSL) to shield all information between you and our website when you enter personal data;
• We keep logs of all data requests.
Changes to this Privacy Statement
When our online store changes, we must also adjust the privacy statement. Therefore, always note the date above and check regularly for new versions. We will do our best to inform you of changes.
Your Rights
If you have any questions or would like to know what personal data we have on you, please contact us. See the contact details below.
You have the following rights:
• Receive an explanation of what personal data we have and what we do with it;
• Access the exact personal data we have;
• Correct errors;
• Delete outdated personal data;
• Transfer personal data to another party;
• Withdraw consent;
• Restrict specific processing;
• Object to a particular use.
Please make sure to clearly identify yourself so we can be certain we are not modifying or deleting data of the wrong person.
In principle, we will respond to your request within one month. This period may be extended for reasons related to specific rights of data subjects or the complexity of the request. If we extend this period, we will inform you promptly.
Filing a Complaint
If you want to file a complaint about the use of your personal data, you can email info@racerevolutionshop.com. We handle every complaint internally and will further communicate with you.
If you feel that we are not helping you in the correct way, you have the right to file a complaint with the supervisory authority. This is called the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
Contact Details
RaceRevolution
Tijm 62
5722 AB Asten
Email: info@racerevolutionshop.com
Phone: +31 6 22528858
Chamber of Commerce Number: 93593678
